Product: Qxpress Delivery Service Clear all filters (0 of 22 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
When they indicated delivery failed, its always because they never called or their delivery staff never show up and just mark as delivery failed. Never leave a note to indicate they has tried to deliver. All we get was delivery failed. Call their hotline to enquire,...
Read more
Anonymous
Hazel

I have has exactly the same experience. 4 delivery dates, 4 no shows, and lots of lies and excuses. Their system changed my address because it didn't recognize its . They then...

1.0
Product
Qxpress Delivery Service
#1385208
Reply to reviews
Show

Qxpress - Untruthful promises

Very bad courier company, order shipped to them on 5th of Oct , delayed more than 8 days and still it is not received, and got more than 10 promises to make it urgent , from agents and managers, totally fake promises and nobody can give an actual update of the package !
Product
Qxpress Delivery Service
#1380568
Reply to reviews
Show

Qxpress - Bad service

Hi,i was order thing from qoo10 many times.Just wondering why 1 of your qexpress staff delivery my item but not send to my address & let somebody to sign(please refer my photo i send u & see the delivery timing).Your staff must verify the customer name also not just anyhow pass to somebody,what kind of service is that?I see the delivery h/p number & send her a message.She feel panic & reply me i will send u again.I just not happy of her service & dishonesty staff.
Product
Qxpress Delivery Service
#1379976
Reply to reviews
HUGE delay in delivering the order / OPERATIONAL PROCESS -0, nobody knows anything that can truly support, only bla bla bla, in the end this is Dubai's no 1 problem (customer service / customer experience / customer satisfaction) HUGE areas of HUGE improvement !!! I'm...
Read more
Product
Qxpress Delivery Service
#1334906
Reply to reviews
I ordered a refrigerator through souq.com. After unpacking it turns out that the refrigerator was damaged. I called souq and they said no problem, they would have the courier pick it up and once received back I'd receive a refund. So far so good. Qxpress was supposed...
Read more
1.4
Product
Qxpress Delivery Service
I didn't like
  • Lying about pick up
#1314622
Reply to reviews
Show

Qxpress - Bad experience

Worst deliver company I have ever seen. Delay more than 6days. They ‘re do nothing about it. You can keep calling them. No doubt. No one will solve your problem. At last. Return back the items to seller. Please remove this company from the UAE. Ewwwww.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Qxpress Delivery Service
#1297665
Reply to reviews
Show

Qxpress - Poor service

I have many bad experiences with this company they always very bad they don’t deliver the shipments and whenever you call them to complain they never do anything and at the end my shipment returns back that’s happened a lot it’s the worst company ever
Product
Qxpress Delivery Service
#1294381
Reply to reviews
Their service is the worst. I honored their promise via email that they would deliver the parcel on agreed date. THEY DIDN'T! They even lied that they had discussed with the driver that the parcel was on the way but the driver actually knew nothing. This has happened...
Read more
Product
Qxpress Delivery Service
#1294334
Reply to reviews
I placed an order and few seconds after that I remembered that I did not update my shipping address recently so I called souq.com to do that and they confirmed “Done” Funny, the driver called me that he is waiting at the wrong address. So I called Qexpress to ask why...
Read more
Anonymous
Anonymous

The same thing happened to me but with the ctc number cuz I call them to change it. but they still insist to call me on my old ctc no!!!!

Product
Qxpress Delivery Service
#1240880
Reply to reviews
Show

Qxpress - Horrible delivery service

Gave a timing for delivery 10am to 8pm. We have been waiting, there is no call from driver estimate delivery timing. Waited the whole day at home. Cant even go out just because of this delivery.
Product
Qxpress Delivery Service
#1210024
Reply to reviews