Product: Qxpress Delivery Service Clear all filters (13 of 13 reviews match)
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Qxpress - Horrible delivery service

Gave a timing for delivery 10am to 8pm. We have been waiting, there is no call from driver estimate delivery timing. Waited the whole day at home. Cant even go out just because of this delivery.
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Qxpress Delivery Service
#1210024
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Qxpress - Awful Service

It is a shame that souq.com is working with such an unprofessional company that provides awful service. They couldn't come and collect the shipment (returns for souq.com) for 5 days even they have confirmed the pick-up by SMS and during calls. Never work with them, never trust them. They have a very unprofessional customer service.
1.0
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Qxpress Delivery Service
#1146560
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3 days waiting for my delivery, 8 calls, 4 firm promises never respected.I am begging for a due service. I am buying most of my items from Amazon since 20 years and in all the countries I have been, I am always faithful. Amazon allowing a company like Q-EXPRESS to...
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1.0
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Qxpress Delivery Service
I didn't like
  • Everything about them
#1139655
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I've ordered an item on Souq.com during White Friday.Unsurprisingly, it hasn't been delivered. Made 6 calls to various QExpress customer service and 1 call to a manager of QExpress. Neither of these could be of any help. All they could offer was: a) a repetitive lame...
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Qxpress Delivery Service
#1138903
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its been long time ordering stuff from souq.com and souq chosen for only Express to delivery i have very bad experience with delivery guys Q express have it if someone in meeting they just call once few times ring and left without reaching the location the place most...
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Qxpress Delivery Service
#1118918
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Qxpress - Disappointed Service

I supposed to receive my parcel on Wednesday but I didn't received and I called them up the Customer Service staff told me I will be receive it on Thursday I waited for the whole day and I didn't receive it and I called on Friday they told me they can't find my parcel and will get back to me on next Monday their service is not efficient and not Organised
2.1
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Qxpress Delivery Service
#1100988
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Qxpress - Worst experience ever, noone can help you

Worst service ever, they lie to u at the call center, they can not track their own drivers. They send you fake messages about your shipment, they make fraud deals with the suppliers , they say they have the shipment but they dont
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
Product
Qxpress Delivery Service
#1075422
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Contacted seller to update contact number before item was sent, but seller inform to contact qxpress instead. Called qxpress to update contact number, 1st incident staff claims that unable to update as there is no tracking number. On 2nd attempt, tracking number was...
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Qxpress Delivery Service
#1072659
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In the given image my shipment no and every details given.It was promised me that I'll recieve my order on Monday but daily in morning i get text that today you will get but nothing happening. Upon calling on customer services I get response that "sorry for...
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2.5
Product
Qxpress Delivery Service
#1054267
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Even when I am at home waiting the whole day, they just indicated failed delivery WITHOUT attempting. I called Qxpress hotline, they keep insist have to re-schedule. Driver cannot go back to my area & depend on driver want to call upon delivery even if stated. What...
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1.0
Product
Qxpress Delivery Service
I didn't like
  • Totally suck
  • Not taking urgency
  • Worse service ever
#1039795
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